The request a quote form is not submitted

  • Denra.com

    (@denra)


    3 years, 10 months ago

    When the products are added to the list, the submission in some cases works and in others doesn’t work. For example, when I try to submit from Chrome on my computer it works but it doesn’t work on mobile Chrome on my smartphone or other computers. Also it doesn’t work in Opera. Can you please check what is going on with the from submission, why it acts so unexpectedly and let me know how to fix it. Thanks!

    VERSIONS
    Plugin: 1.5.5 (free)
    WordPress: 5.4.2
    PHP: 7.3.19

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author YITHEMES

    (@yithemes)

    3 years, 9 months ago

    Hi there,
    Can be a cache issue.
    Indeed we made a test and the first time that the page is loaded, miss all plugins file in the page( js and css ).
    Try to exclude the request a quote page from the cache.

    Thread Starter Denra.com

    (@denra)

    3 years, 9 months ago

    The cache is on for all pages of the catalog (2000+ products). We cannot exclude them all. Do you have another solution if this is the problem?

Viewing 2 replies - 1 through 2 (of 2 total)
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