Support » Plugin: Wiki » WPMU is confusing

  • Since I never actually used the free version (I mistakenly though I needed to buy the full version, then had a bad experience trying to get customer service and left a bad review, which I guess got their attention because at that point WPMU were very helpful in sorting everything out over email), This review is for my experience with WPMU in general, which was confusing. I’m a total beginner, so if I had more experience I guess I would have known what I was getting into. I feel like they need to be more clear upfront exactly what levels of customer service you are buying with what product. There is a lot of energy on their part trying to get people to upgrade and buy more plugins, you can’t tell what you really need or not. Frankly, its super confusing for a WP beginner.

Viewing 1 replies (of 1 total)
  • Hi @katenoise,

    I’m really sorry to hear you were at all unhappy with the premium version of the plugin, I do want to note that this review section is specifically for the free version.

    I see we were able to sort this whole matter out for you via email, really glad we got that resolved to your satisfaction.

    Could I ask if you’d be willing to re-review this free version?

    Thanks in advance for your consideration. 🙂

Viewing 1 replies (of 1 total)
  • The topic ‘WPMU is confusing’ is closed to new replies.