Support » Plugin: Print-O-Matic » The print function is not working correctly in firefox

  • Hi,
    So recently I have seen an issue with the print option.
    From my tests if I hit print in Firefox the image of the product is not getting displayed on the paper but if I hit print on Google Chrome or Safari it is working correctly. All the other elements that I need, are getting displayed.

    Do you know why the product image is not getting displayed on Safari?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor twinpictures

    (@twinpictures)

    things to try:
    1. give some pause before print time on the plugin’s option page.
    2. be sure that firefox has print background images turned on.
    3. verify that it’s not machine specific. verify it’s not just your firefox but others.
    4. check if there is print-only css that is preventing the image from printing.

    Thread Starter sfwebsitedesgin

    (@sfwebsitedesgin)

    Hi I have tried:
    1) not working
    2) it is enable and not working
    3) I have chacked on 4 different computers that have firefox installed
    You can try it on your firefox I gave you the link you can see it will not work.
    4) I removed all the css from the plugin still not working.

    Plugin Contributor twinpictures

    (@twinpictures)

    please turn OFF the close after print option so we can see what is going on on the actual print page.

    Thread Starter sfwebsitedesgin

    (@sfwebsitedesgin)

    done.
    Do you guys have a website where the plugin is installed and where is working to print images in firefox?

    Here are the specific configurations that I use:
    Default Target Attribute
    .product_title,.woocommerce-product-gallery__wrapper,.woocommerce-product-details__short-description

    Custom Style
    .printomatic {
    float: left;
    margin-bottom: 20px;
    margin-right: 10px;
    }
    .printomatictext {
    padding-top: 3px;}

    Custom Print Page Style
    .zoomImg {display:none;}
    .woocommerce-product-details__short-description {margin-top:10px !important;}
    .product_title {margin-bottom: 30px !important;}
    .woocommerce-product-gallery__image:not(:first-child) { display: none !important;}
    .woocommerce-product-gallery__image:first-child img { max-width:400px !important; height:auto !important;}
    .woocommerce-product-gallery__wrapper {display: inline-block;}
    .logo-main.scale-with-grid {display: block;}

    Do Not Print Elements
    .printomatictext

    Hope it helps

Viewing 4 replies - 1 through 4 (of 4 total)
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