the price of the shipment is not updated with the quantity of the products

@wfm18 Please never, ever, ever offer any author or anyone here login credentials to anything. Even a dev server.

When the author accepts that, they risk getting into real trouble here including the possibility of them having their plugins removed from this repository. Let’s not get anyone into trouble here.

@a2zplugins There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.

• Ask for a link to the http://pastebin.com/ log of the user’s web server error log.
• Ask the user to create and post a link to their phpinfo(); output.
• Ask the user to install the Health Check plugin and get the data that way.
• Walk the user through enabling WP_DEBUG and how to log that output to a file and how to share that file.
• Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again.
• Ask the user for the step-by-step on how they can reproduce the problem.

You get the idea.

Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.

@a2zplugins What part of this was unclear?

Kindly note that the website still under development. Please send us your email so we can share with you the credentials privately?

And what part of my reply was unclear too?

That’s an honest question and I want to make it clear that anyone offering credentials and you accept will get you into trouble here.