The preview could not be loaded in Elementor

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  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    5 years, 8 months ago

    Hello @outfoxer,

    This problem can be caused due to many reasons.

    1] For initial debugging, I would suggest you to kindly refer this document by Elementor.

    2] One of the reasons of this problem can be hosting. The following solution might work in some scenarios but it is not always the case. Initially, check the above document and then try the following solution.

    Sometimes the plugin reaches a default limit set with the server. You can try raising the default limit with the following code. The code needs to be added into the .htaccess file

    <IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

    I hope this helps. Let me know.

    Regards,
    Sweta

    Thread Starter outfoxer

    (@outfoxer)

    5 years, 8 months ago

    Thanks for the reply!

    I found that I have this problem with regular pages in Elementor as well.
    And I found that putting the page in draft status solves the problem — after that, I can edit it with Elementor, but once I publish it back I got the same error in Elementor. Do you have any ideas on why that happens? The кешсду above didn’t help.

    I use my local box for testing with Nginx server (no .htaccess). I don’t get errors for all pages that are being loaded by Elementor (all have 200 HTTP code).

    Thread Starter outfoxer

    (@outfoxer)

    5 years, 8 months ago

    The reason was that I didn’t pass the GET params to index.php while rewriting via Nginx and Elementors requires to have GET params to work correctly.

    So I just added ?$args to this line and it worked!

    try_files $uri $uri/ /index.php?$args

    Maybe that will be helpful to someone.

Viewing 3 replies - 1 through 3 (of 3 total)
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