Support » Plugin: Elementor Website Builder » The Preview could not be loaded error 404

  • Resolved queeneve

    (@queeneve)


    Hello Team,

    I got recently this error “The Preview could not be loaded error 404 ”

    Below is my system status

    JS: showing 5 of 5
    JS: 2019-12-10 04:45:37 [error X 2][https://www.www.net/wp-content/plugins/elementor/assets/js/editor.min.js:31:120038] Cannot read property \'toJSON\' of undefined 
    JS: 2019-12-10 04:57:03 [error X 1][https://www.www.net/wp-content/plugins/elementor/assets/js/editor.min.js:7:49506] Cannot set property \'controls\' of undefined 
    JS: 2019-12-10 18:43:04 [error X 30][https://www.www.net/wp-content/plugins/elementor/assets/js/editor-document.min.js:2:89888] Cannot read property \'registerAfter\' of undefined 
    JS: 2019-12-26 12:58:36 [error X 3][https://www.www.net/wp-content/plugins/elementor/assets/js/editor.min.js:31:115709] Cannot read property \'html\' of undefined 
    JS: 2019-12-28 15:59:21 [error X 26][https://www.www.net/wp-content/plugins/elementor/assets/js/editor-document.min.js:2:28800] container or containers are required. 
    Log: showing 3 of 3
    2019-12-10 13:46:37 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '2.7.6',
      'to' => '2.8.0',
    )]
    2019-12-11 19:43:23 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '2.8.0',
      'to' => '2.8.1',
    )]
    2019-12-22 01:22:08 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '2.8.1',
      'to' => '2.8.2',
    )]

    Appreciate your prompt feedback…

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support davidr90

    (@davidr90)

    Hi,

    Does this message appear on every page or a specific one?

    have you gone through our guide regarding the ‘Preview could not be loaded’ error?
    https://docs.elementor.com/article/245-preview-could-not-be-loaded

    It may help you solve the issue with this error.

    Thread Starter queeneve

    (@queeneve)

    First, thanks for your feedback…

    I followed some of those tips but its ended by creating new page first and save it as draft within normal wordpress backend then open it again by the elemntor editor and it works…

    I’m not sure if this is how elemntor is working or no but it works in my case…

    Thanks again @davidr90

Viewing 2 replies - 1 through 2 (of 2 total)
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