Support » Plugin: GDPR Cookie Compliance » The Plugin work only on Google Chrome

  • Resolved riccardocarfagna

    (@riccardocarfagna)



    Good morning,

    I downloaded and installed your plugin.

    It seems, however, to work only on Google Chrome.

    Why?

    Look here as an example.

    https://riccardocarfagna.it

    The Facebook plugin should only be activated with the enabled third-party Facebook cookies.

    In chrome it works, with the other browsers it does not work

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Moove Agency

    (@mooveagency)

    Hi @riccardocarfagna,

    Thanks for using our plugins.

    I’ve checked you website and it seems the wp-admin area is restricted on your site. Our plugin injects the scripts using the wp-admin/admin-ajax.php function and if your wp-admin area is protected, the admin-ajax.php should be whitelisted (excluded from this protection), otherwise it returns a restricted or 404 page.

    You can check the screenshots below:

    Screenshot-2019-01-08-at-12-27-34
    Screenshot-2019-01-08-at-12-27-26

    So please ensure the admin-ajax.php is working properly on your site and the GDPR plugin will work the same way on each browser.

    I hope this helps.

    • This reply was modified 1 month, 1 week ago by  Moove Agency.
Viewing 1 replies (of 1 total)
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