Support » Plugin: Customer Reviews for WooCommerce » The plugin will not be able to receive reviews because REST API is disabled.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author cusrev

    (@ivole)

    Thanks for trying our plugin!

    It looks like the problem is that the server with the aggregated review form (powered by Amazon Web Services) doesn’t trust SSL certificate of your site. Transmission of a review from the review form to your website gets aborted due to the fact that AWS cannot verify SSL certificate of your site.

    Let us check if security settings can be adjusted to accept SSL certificate of your site. I will provide an update about this by Friday.

    Plugin Author cusrev

    (@ivole)

    We checked the issue with your certificate in more detail and it seems that you forgot to install an intermediary certificate. So, your SSL certificate chain is incomplete. Please refer to this report: https://www.ssllabs.com/ssltest/analyze.html?d=www.katschis.at. Please install an intermediary certificate and the issue will be resolved.

    If you have any further questions, please let me know.

    Thread Starter Lemontec

    (@lemontec)

    Hi Ivole,

    thank you for your quick help!
    Yes this was the problem, i have installed the CA and it works!

    Thank You, the Problem is resolved.

    Greetings!

Viewing 3 replies - 1 through 3 (of 3 total)
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