Support » Plugin: File Manager » the plugin not doing anything

  • Resolved arabianmido

    (@arabianmido)


    when i install the plugin it absolutely doing nothing just not copy not past not move not extract

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author aihimel

    (@aihimel)

    @arabianmido

    Thanks for reporting the issue to us.

    First of all we need to be confirmed about what the problem is. Please answer the following questions.

    1. What is your WordPress version?

    2. What is your file manager version?

    3. What is the permission of your server/hosting files?(You can find more on file permission here.)

    4. Send us a screenshot of file manager.(You can use this service to upload image and share the link here.)

    Thanks
    Aftabul Islam

    my WordPress version 4.8.2
    file manager is the last one on wordpress
    permission is 755
    the screenshot link:
    https://ibb.co/gNfAM5
    notice: you will see copy option on the screenshot but its not working
    just press and no past

    Plugin Author aihimel

    (@aihimel)

    @arbianmido,

    The screenshot indicates that either your permission is not correct or the owner of the file/folders is not www-data:www-data.

    It is a problem with your hosting or your settings.

    Could you please contact your hosting provider with the issue and ask them to set the permission of your file/folder to 755 and set the owner of file/folders to www-data:www-data.

    Thanks
    Aftabul Islam

    @aihimel
    i am the owner of the hosting and i am sure of the permissions cause i check it before i post this several times
    i am the owner and the developer

    Plugin Author aihimel

    (@aihimel)

    @arbianmido,

    Can you try it on other hosting or your local machine? I would appreciate that.

    Thanks
    Aftabul Islam

    @aihimel
    it worked good on local host
    why its doing that on my host
    i am sure of permissions

    Plugin Author aihimel

    (@aihimel)

    @arabianmido,

    If you find a fix you can share it with us.

    Thanks
    Aftabul Islam

Viewing 7 replies - 1 through 7 (of 7 total)
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