Support » Plugin: WordPress Backup and Migrate Plugin - Backup Guard » The plugin name is a lie.

The plugin name is a lie.

  • rkawachi

    (@rkawachi)


    9 months ago

    The plugin name is “WordPress Backup and Migrate Plugin – Backup Guard”. It’s a cheat because you need to buy the pro version to Migrate your site. They writed in another review they “mentioned in the description page of our plugin, the migration option is not included in our Free plugin”. You really have to read the description before to install a plugin, but if you have an specific need you’re just losing time with this fake title.

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  • Plugin Support Support Backup Guard

    (@backup-guard)

    9 months ago

    Dear @rkawachi,

    We never cheat on our users, and we don’t have any intentions on misleading our users.
    We are sorry for the wrong impression, but we have included the term “migrate” in our plugin name, as that’s one of the features we offer to our users.

    In fact, you may backup restore any website with our free version of the plugin.
    Migration is considering a restore made on a brand new website, with new URL or a new host.

    Once again, we are sorry that you have felt mislead by our title, but we are 100% honest and as you have mentioned we have a clear description of available features and plugin functionalities in our description.

Viewing 1 replies (of 1 total)
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