Support » Plugin: SiteOrigin CSS » The plugin mess up

The plugin mess up

  • Resolved dpm1625

    (@dpm1625)


    11 months, 3 weeks ago

    Hello,

    The plugin is disabling my bottoms the I make with elementor and he mess up my main page.

    Do you guy will release a new update. Coming soon?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Andrew Misplon

    (@misplon)

    11 months, 3 weeks ago

    Hi

    Please, take a screenshot of the problem and of the contents of Appearance > Custom CSS. Upload both screenshots to imgur.com or similar and send us the link.

    Thanks

    dpm1625

    (@dpm1625)

    11 months, 2 weeks ago

    Hello @misplon

    Please see below the link of loom the one the elementor team provide to me.

    https://www.loom.com/share/07e439bb35c04800a1ac2ea974b607f1

    dpm1625

    (@dpm1625)

    11 months, 2 weeks ago

    Thank you

    Plugin Author Andrew Misplon

    (@misplon)

    11 months, 2 weeks ago

    Thanks for the video.

    1. Is there CSS saved at Appearance > Custom CSS? If so, does the issue persist if you clear that CSS?

    2. If the answer is no to the above, does the issue persist if you deactivate all plugins except for those authored by SiteOrigin and Elementor?

    3. If the answer to the above is no. Are there console errors present when the issue occurs? Here is how to check. If errors are present, please, screenshot and upload to imgur.com or similar and send us the link.

    dpm1625

    (@dpm1625)

    11 months, 2 weeks ago

    Hello Andrew @misplon

    i try and the problems is your plugins are there is a way the i can fix this problem ?

    Plugin Author Andrew Misplon

    (@misplon)

    11 months, 2 weeks ago

    Any issue has to be confirmed and replicated before it can be logged and then fixed.

    Please, provide clear and specific answers to questions 1-3 above and also supply a link to the page impacted so we can take a look.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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