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The plugin is not working, I need help

Viewing 13 replies - 1 through 13 (of 13 total)
  • EDIT

    After updateing PHP to 5.3, now I have the following message on all blogs:

    Fatal error: Maximum execution time of 30 seconds exceeded in /home/stojsa/public_html/vehicles-spot.info/wp-content/plugins/wp-piwik/wp-piwik.php on line 745

    Any help?

    Plugin Author braekling

    @braekling

    Did you configure WP-Piwik after updating PHP? Looks like WP-Piwik causes a timeout while connecting to Piwik.

    Hi,

    I did configure wp-piwik afer updating php. Any ideas?

    Thanks

    Sorry,\\Can you tell me what do you mean by configuring the plugin?

    After updating php, I deleted and reinstalled the plugin, but when I try to enter details, it timed out every time.

    What I did is:

    from the blog page, I clicked on edit page, then deleted the plugin (did not go to the dashboard).
    Installed optimizer plugin and deleted two wp-piwik files that are left.

    Installed the plugin again. Then when I clicked on settings->wp-piwik, it opened that page fast (before it took ages to open).

    But when I entered the URL where the piwik has been installed and auth token, then it timed out again!

    What am I doing wrong?

    Thanks

    Plugin Author braekling

    @braekling

    So it times out before you were able to enter the Piwik path and auth token? Or did you configure (= enter Piwik path & auth token) yet?

    I cannot configure (enter Piwik path & auth token).

    I enter details and when I click save settings, it keeps loading for a long time and then times out.

    I get the blan page with the following message:

    Fatal error: Maximum execution time of 30 seconds exceeded in /home/stojsa/public_html/duringpregnancy.info/wp-content/plugins/wp-piwik/wp-piwik.php on line 745

    Plugin Author braekling

    @braekling

    Ok, and after the timeout, you can open the WP-Piwik settings page again?

    Or does WP-Piwik cause a timeout every time after you tried to save your settings once?

    Yes, I can open wp-piwik settings page again. All my details are there.

    Sorry, the settings page is blank (I mean my details are gone). The fields are blank.

    Any ideas?

    Plugin Author braekling

    @braekling

    Are you using SSL (httpS) to connect to Piwik?

    Does the Trusted Piwik Hostname fit the Piwik URL you enter?
    (http://piwik.org/faq/troubleshooting/#faq_171)

    Are you using some kind of “anti bot htaccess” or similar?

    Are you using a caching plugin?

    In addtion you can try to set an user agent (see settings page) or to improve your execution time a bit.

Viewing 13 replies - 1 through 13 (of 13 total)
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