worst ever support in 17 years

The plugin satisfied my needs but it has bugs whenever a new version is released. I am also using pro version. Let me tell everyone support is worst. If you can afford a downtime for your site and wait for a at least 5 days then you can use the plugin. Its not for business critical website. If you ever raise a ticket they respond in minimum of 5 days. And after 5 days you receive a response similar to “our plugin is working fine check your configurations”. After several tickets reply they will realize that plugin had a bug. I even fixed their bugs with chatgpt and send them in ticket and they said we will look into this and share with our development team. My goodness would you ever believe that a bug has been diagnosed and they are not fixing it right away. I have lot to say more but don’t have words left. I added this reviews after 4 months of plugin usage with several support tickets.

• This topic was modified 1 month, 2 weeks ago by mansooryusaf. Reason: opinion changed after 4 months of usage