• The plugin has many problems
    Very bad support
    Many problems have not been solved for 7 years!!
    Very high price
    If we pay this fee to a dedicated developer
    It makes a much better system for us
    I do not recommend this plugin at all

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Tanjir Al Mamun

    (@tanjiralmamun)

    Hello @topgsmir,

    We appreciate your feedback and apologize for any inconvenience you may have experienced. While we understand your frustrations, we would like to clarify a few points.

    Firstly, regarding the problems you have encountered, we continuously strive to improve our plugin and address any issues that arise. We take customer concerns seriously and have a dedicated team actively working to resolve them.

    Secondly, regarding support, we apologize if you feel it has not met your expectations. We are committed to providing timely and helpful assistance to all our users. If you have specific issues that have not been addressed satisfactorily, please contact us through our official support channel so we can assist you further.

    As for the duration of unresolved problems, we acknowledge that some issues may take longer to resolve than anticipated. However, rest assured that we are committed to providing ongoing updates and improvements to ensure a better user experience.

    Regarding pricing, we understand that our plugin may not fit everyone’s budget. However, it is important to note that the price reflects the value of the features and support we offer. Additionally, while hiring a dedicated developer may seem like a viable alternative, it may not necessarily provide the same level of integration, updates, and ongoing support that our plugin offers.

    Ultimately, we value your feedback and take it as an opportunity to improve. If you have any further concerns or suggestions, please do not hesitate to reach out to us. We are here to help and ensure you have a positive experience with our product.

    Thanks!

    It’s evident that actions speak louder than words, and currently, your actions are lacking. We need concrete resolutions, not just sales pitches. With each unaddressed issue, trust in your product and brand diminishes. Your lack of commitment to action is disappointing and undermines confidence in your ability to deliver on your promises.

    Thread Starter topgsmir

    (@topgsmir)

    excellent @ecottles
    You answered very well
    Bravo 👏🏻👏🏻👏🏻

Viewing 3 replies - 1 through 3 (of 3 total)
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