Support » Plugin: UpdraftPlus WordPress Backup Plugin » The plugin has a backup zip but the restore is unsuccessful

  • Resolved kpchum2308


    Two days ago, the entire website crashed. After refilling, I immediately installed the plugins wordpress and UpdraftPlus updated to the latest. I saw the backup and restored it immediately. The restoration process was very smooth, but at the last minute UpdraftPlus told me that the backup version was different. I am not sure about these technologies. I don’t know how to save the nation. I only keep the log, but the log is too long to be uploaded. Even if I do one more insurance, I export the csv and all the csv imports are successful, but it doesn’t appear in all products. I only want the product to be able to It doesn’t matter to revert to everything else What can I do? Thanks.

    The page I need help with: [log in to see the link]

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  • Thread Starter kpchum2308


    Sorry, just came back to UpdraftPlus after sending the question and saw this paragraph: Follow this link to download the log file for this recovery (required for any support request). What should I do after downloading the log? Please share

    Plugin Contributor bcrodua



    Copy the contents into an online tool (such as ) and post the link here.


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