Support » Plugin: Yoast SEO » The plugin fields on the post editor disappeared

  • Resolved marcos.zy

    (@marcoszy)


    Hi,

    How are you? πŸ™‚

    I have YOAST Seo installed on my site, and today I noticed that the plugin fields in the posts have disappeared. I cannot insert meta descriptions and keywords, for example. Everything there has disappeared.

    I’m also attaching a screenshot to you, so you can verify for yourself:

    https://prnt.sc/n01eh1

    I have also updated the plugin, today, but the problem persists.

    Can you please help me? πŸ™‚ I would be very grateful in to count with your help.

    Best Regards,

    Marcos

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support devnihil

    (@devnihil)

    Can you please confirm you are using the most recent Yoast v10.0.1? You can learn more about updating here: https://kb.yoast.com/kb/how-can-i-update-my-free-plugin/

    Can you confirm you are using WordPress 5.1.1? You can check by clicking on the W in the top left and selecting About. If you need to update, please check with your host provider. Please know that if you are using an older version of WordPress Core you may experience unexpected behavior with Yoast. This guide explains more: https://yoast.com/why-we-dont-support-old-wordpress-versions/
    ​
    ​If you update to the most current version of WordPress and Yoast SEO, does this resolve the issue?

    If the issue is still occurring after confirming both Yoast SEO and WordPress are updated, this may be due to a plugin or theme conflict. Can you try and gather as much information for us as possible? Please perform the following:

    1. Check for conflicts.
    2. Check for JavaScript errors with your console.
    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.

    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

    Hi,

    Thank you very much. πŸ™‚

    So, I’m using WordPress and YOAST both updated.

    Also, after some time, the issue have disappeared. I really don’t understood what has happened.

    Hi,
    I still have the same Problem. The plugin fields in the posts have disappeared. I cannot insert meta descriptions and keywords. I tried many solutions but no one of them works.
    I have WordPress 5.1.1 and Yoast SEO 10.0.1.
    I’m realy want for a help.
    Thank you.

    • This reply was modified 8 months, 1 week ago by hassadr.

    @hassadr

    When this happened with me the first time, I changed from Firefox to Chrome, and it worked. Why don’t you give it a try?

    Plugin Support jerparx

    (@jerparx)

    @hassadr

    If you have a similar issue, please open a new request. That way it’s easier to track issues and provide assistance. Thanks!

    Brad Griffin

    (@burlesonbrad)

    persistent issue verified:

    On the post.php template the metabox shows just fine: https://prnt.sc/n1pzny

    On single-product.php template, the metabox disappears: https://prnt.sc/n1q0df

    YoastSEO Version 10.0.1
    WordPress Version 5.1.1
    SpiderMan Undies Version 4.9
    WooCommerce Version Version 3.5.7

    I blame a GuttenBerries Conflict

Viewing 6 replies - 1 through 6 (of 6 total)
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