the plugin does’t show products grid and posts grid

  • Resolved lacuevagame

    (@lacuevagame)


    1 year, 5 months ago

    Hello, everything looked fine earlier but now it shows empty spaces. Also stopped working the woocommerce orders emails.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter lacuevagame

    (@lacuevagame)

    1 year, 5 months ago

    I apologize, the problem is resolved.

    Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    1 year, 5 months ago

    Hi, Lacuevagame

    Thank you for choosing our theme and service.

    Kind Regards,
    Givi

    angelodg

    (@angelodg)

    1 year, 5 months ago

    Hello, the same thing happens to me.
    I already cleared the cache data but still nothing.

    • This reply was modified 1 year, 5 months ago by angelodg.
    Plugin Contributor George

    (@rubeushagrid13)

    1 year, 5 months ago

    Hi angelodg,

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: royalelementoraddons@gmail.com

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – royalelementoraddons@gmail.com as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Kind regards,
    George

Viewing 4 replies - 1 through 4 (of 4 total)
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