Support » Plugin: CookieYes | GDPR Cookie Consent & Compliance Notice (CCPA Ready) » The plugin doesn’t work and blocks other elements

  • Resolved jalonmanuel

    (@jalonmanuel)


    When I activate the last update, the plugin does not work and even other elements of the site stop working, for example, a progress bar, an accordion and the scroll to top, in the homepage.
    Does anybody know how to fix it?
    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Yes. I have opened a ticket with them. The latest release breaks the WordPress customizer. You find more info here:

    Post about this issue

    I hope this helps

    Thread Starter jalonmanuel

    (@jalonmanuel)

    Thank you coolcamera.

    Yes – latest update seems to throw JS error for me too and causing problems with other site functionality now.

    Console error is:

    VM471:1 Uncaught SyntaxError: Unexpected token o in JSON at position 1
        at JSON.parse (<anonymous>)
        at Object.set (cookie-law-info.min.js?ver=1.8.9:13)
        at HTMLDocument.<anonymous> (cookie-law-info.min.js?ver=1.8.9:168)
        at i (jquery.js?ver=1.12.4-wp:1)
        at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:1)
        at Function.ready (jquery.js?ver=1.12.4-wp:1)
        at HTMLDocument.J (jquery.js?ver=1.12.4-wp:1)
    set @ cookie-law-info.min.js?ver=1.8.9:13
    (anonymous) @ cookie-law-info.min.js?ver=1.8.9:168
    i @ jquery.js?ver=1.12.4-wp:1
    fireWith @ jquery.js?ver=1.12.4-wp:1
    ready @ jquery.js?ver=1.12.4-wp:1
    J @ jquery.js?ver=1.12.4-wp:1
    Plugin Author webtoffee

    (@webtoffee)

    Hi @marcusjwilson @jalonmanuel,

    This error is already discussed in the forum. Please refer this topic.

    @coolcamera,

    As for your issue, we are checking this. Please wait for our update.

Viewing 4 replies - 1 through 4 (of 4 total)
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