• DON’T EVER USE THIS PLUGIN, MY BITCOIN TRAPPED ON MY COINGATE ACCOUNT.

    I used this plugin for my site, the API was awesome and I got 0.005 BTC. Now I’m no longer be able to use the pulgin, coingate ask to verify my ID with tons of documents I don’t have. Also, the documents should written in english.

    DON’T WASTE YOUR TIME WITH THIS PLUGIN!!!

    • This topic was modified 1 year, 11 months ago by tokegameart.
    • This topic was modified 8 months, 2 weeks ago by tokegameart.
    • This topic was modified 1 month, 1 week ago by tokegameart.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author coingate

    (@coingate)

    Hello tokegameart,

    Thank you for letting us know about the issue. The problem could lie with “Order Status” configuration. Could you check if in your CoinGate module settings the “Paid” order status is set correctly?

    Here is how the settings window looks like: https://blog.coingate.com/wp-content/uploads/2017/04/6-2.png

    The issue that you are having is that “Paid” status is set as “Processing”.

    We hope this helps.

    Team CoinGate

    Great, Thanks for your help!

    Plugin Author coingate

    (@coingate)

    Thank you for the quick reply, we hope you have resolved the issue. We would also highly appreciate it if you could update your review!

Viewing 3 replies - 1 through 3 (of 3 total)
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