Title: The plugin doesn't work Last modified: August 30, 2016 --- # The plugin doesn't work * Resolved [User3564](https://wordpress.org/support/users/user3564/) * (@user3564) * [10 years, 5 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-work-13/) * First I want to congratulate you for the awesome plugin. Is the best! But there’s a problem. It doesn’t work. * I tested the form and I found that subscribers are not added in my MailChimp list. Optin Cat Summary shows the conversion, but my MailChimp list is still empty. * I’m pretty sure I configured the plugin as it should be. Optin Cat is associated properly with my API key and it also finds my MailChimp list. I’m using a sidebar widget form (if it matters). * I also waited about 30 minutes, but nothing happens. I really hope to find a solution to the problem because I really like the plugin. All other plugins look quite ugly 😀 Optin Cat is the only plugin that has the customization I need. * Thanks! * [https://wordpress.org/plugins/mailchimp-wp/](https://wordpress.org/plugins/mailchimp-wp/) Viewing 7 replies - 1 through 7 (of 7 total) * Thread Starter [User3564](https://wordpress.org/support/users/user3564/) * (@user3564) * [10 years, 5 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-work-13/#post-6773543) * One day later. * I tested with two other e-mails. The results are the same. I tested with one Gmail and one Yahoo mail. * Here are some screenshots: * [Optin Cat Summary Screenshot](http://s10.postimg.org/omritbj2x/Optin_Cat_Summary.png) [MailChimp Screenshot](http://s21.postimg.org/i4lnj8p4n/Mail_Chimp_Stats.png) [Optin Cat Settings](http://s17.postimg.org/40yp56tpr/Optin_Cat_Settings.png) * I hope that soon someone from the team will see the topic and we’ll find a solution because I really don’t want to change the plugin with another. * Thanks! * Thread Starter [User3564](https://wordpress.org/support/users/user3564/) * (@user3564) * [10 years, 5 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-work-13/#post-6773547) * I just saw in another thread that the subscriber receives a confirmation e-mail before being added to my MailChimp list. However, there are no confirmation emails in all 3 email accounts I have used. I have checked the spam folder too. * [SSmeredith](https://wordpress.org/support/users/ssmeredith/) * (@ssmeredith) * [10 years, 5 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-work-13/#post-6773647) * I second that, was working, and now it’s not. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [10 years, 5 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-work-13/#post-6773648) * **[@ssmeredith](https://wordpress.org/support/users/ssmeredith/)**: If you require assistance then, as per the [Forum Welcome](http://codex.wordpress.org/Forum_Welcome#Where_To_Post), please post your own topic instead of tagging onto someone else’s. * Plugin Author [fatcatapps](https://wordpress.org/support/users/fatcatapps/) * (@fatcatapps) * [10 years, 5 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-work-13/#post-6773693) * Hi guys, Sorry that you have encountered this issue, can you try creating a new MailChimp API key that you would only use on our Optin Cat form, then retry submitting an email address that is not apart of your Mailing list? * This may be delay within MailChimp API system as our plugin in simple terms, passes all information submitted by your form to your MailChimp API to handle email confirmations. * This may also be an issue with your Website CURL configuration that I’d recommend asking your WebHost to have a look to make sure it is configured/enabled properly. * Best regards, Rashaan * [KelvAndre](https://wordpress.org/support/users/kelvandre/) * (@kelvandre) * [10 years, 5 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-work-13/#post-6773708) * **[@fatcatapps](https://wordpress.org/support/users/fatcatapps/)** * I’ve been having the same issue, and tried contacting my WebHost, they assured me CURL was enabled and active. * I tried using a new Mailchimp API, I tried using 4 different email addresses. * My conclusion: after opt-in, the redirection works fine. However, there is no follow up email by mailchimp to the email address. Therefore, there is no subscription generated. * As the title says. * The APP doesn’t work. At least for a lot of us it doesn’t, because there are several posts with the same issue. * try MAILMUNCH * Plugin Author [fatcatapps](https://wordpress.org/support/users/fatcatapps/) * (@fatcatapps) * [10 years, 3 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-work-13/#post-6773754) * [@kelvandre](https://wordpress.org/support/users/kelvandre/) Sorry that you are having this issue but most of our customers are receiving their email optins correctly. * I’m not sure why your email optins are not reaching your MailChimp account to send the followup confirmation message but if you’d like us to look into this for you. * Please email us at support[at]fatcatapps[dot]com with this forum link as reference. * Thank you Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘The plugin doesn't work’ is closed to new replies. * ![](https://ps.w.org/mailchimp-wp/assets/icon.svg?rev=2456715) * [Forms for Mailchimp by Optin Cat - Grow Your MailChimp List](https://wordpress.org/plugins/mailchimp-wp/) * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-wp/#faq) * [Support Threads](https://wordpress.org/support/plugin/mailchimp-wp/) * [Active Topics](https://wordpress.org/support/plugin/mailchimp-wp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-wp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/mailchimp-wp/reviews/) ## Tags * [optin cat](https://wordpress.org/support/topic-tag/optin-cat/) * [subscribers](https://wordpress.org/support/topic-tag/subscribers/) * 7 replies * 5 participants * Last reply from: [fatcatapps](https://wordpress.org/support/users/fatcatapps/) * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-work-13/#post-6773754) * Status: resolved