Support » Plugin: Disable Right Click and Content Copy Protection » The plugin blocks important fields

  • Hi! This is Daria from the Ecwid Support Team. Our merchant contacted us regarding the issue with non clickable fields in their store. It was not possible to enter the email address, name and shipping address (which is the most important while placing an order).

    We found out that this happened because of this plugin (“Disable Right Click and Content Copy Protection”), and it was turned off. However, it is a crucial plugin for the store as it protects the content. So, our client disabled it temporally. Could you please tell me whether it is possible to fix it? So, our client wants to use this plugin and their customers to be able to enter their data to these fields. Thanks in advance. You can contact me at support@ecwid.com (with the Reference “To Daria T.”) for more details if needed.

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