Support » Plugin: The Ultimate Video Player For WordPress - by Presto Player » The player stops and the browser indicates RESULT_CODE_HUNG

  • Resolved alexrwock


    Hi guys.

    I have a problem that appeared after installing the latest update.

    When playing a video in full screen after 10 minutes, when I want to exit full screen, pause the video or forward or rewind the player stops and a notification from chrome appears indicating that ‘the website is not responding’.

    This happens from PC and mobile.

    I leave a screenshot of what appears after the player stops and I choose the option to ‘exit the website’.

    I hope your help. Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Andre Gagnon


    Hi There!

    Thanks so much for reporting. We fixed a memory leak in the latest version of the plugin (1.6.5). Can you update and let me know if you’re still seeing the issue?


    Thread Starter alexrwock


    Hello Andre. Thank you very much for your answer.

    Thanks to the possibility that I had to download a previous stable version of Presto I was able to solve it, but currently I updated to version 1.6.5 and it works perfectly !! Thank you!

    Plugin Author Andre Gagnon


    Ah, great! Thanks for following up and glad it’s fixed.

Viewing 3 replies - 1 through 3 (of 3 total)
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