Support » Plugin: Jetpack by WordPress.com » the page, admin, doesn’t work…

  • Resolved manolo25

    (@manolo25)



    Hi Jetpack

    after updating WP at version 4.9.1 I have tried to update Jetpack at version 5.7 but after the installation and the authorization, when the admin page was reloaded, it doesen’t work… now I have disinstalled the plugin… what can I do to solve the problem ?

    tnks
    webandana.com

    • This topic was modified 10 months, 1 week ago by  manolo25.
    • This topic was modified 10 months, 1 week ago by  manolo25.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Cena

    (@cena)

    Hi there,

    It looks like your site is running on PHP 5.2.13, which is a *very* old version. We’d strongly suggest updating to PHP 7.0 or above. These newer versions of PHP are significantly faster and more secure, which is why WordPress.org officially recommends it:

    https://wordpress.org/about/requirements/

    Upgrading to PHP 7.0 or later should result in an immediate difference in your site’s performance and should help with the installation issue.

    Once you’ve upgraded PHP, try upgrading Jetpack again, and let us know how it goes!

    Best,
    Cena

    ok… tnks…

Viewing 2 replies - 1 through 2 (of 2 total)
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