The Number Of Products Is Different From Language To Other

  • Resolved Ammar Tello

    (@ammartello97)


    1 year, 3 months ago

    Hello,

    Could you please check why the number of products differs in English from Arabic?

    As you can see here in the English version of the site, the number of products in Diamond material are 40, and in Gold material are 30:
    https://www.screencast.com/t/LhjekZscW

    But in the Arabic version of the site, the number of products in Diamond material are 17, and in Gold, the material are 15, as you can see:
    https://www.screencast.com/t/FfhV7xq7

    Although each product has been translated into Arabic language and has the same attributes.

    Please note that this problem is not related to the used theme, because I have tried the default Woo Commerce theme – Storefront, and gives me the same results.

    I have used for translation:

    • WPML Multilingual CMS
    • WPML String Translation
    • WooCommerce Multilingual & Multicurrency

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Faisal Ahammad

    (@faisalahammad)

    1 year, 3 months ago

    Hi @ammartello97

    There are a few possible reasons why the number of products might differ between the English and Arabic versions of the site. Here are some things to consider:

    1. Filtering or sorting options: It’s possible that the English and Arabic versions of the site have different filtering or sorting options applied, which could result in a different number of products being displayed. You can check each site version’s filtering or sorting options to see if this is the case.

    2. Product visibility: It’s also possible that some of the products are only visible on one version of the site and not the other. For example, some products are marked as “hidden” in one version of the site but are visible in the other. You can check the visibility settings for each product to see if this is the case.

    3. Translation issues: It’s possible that some of the products or product attributes were not translated correctly, which could result in the products not being displayed in one version of the site. You can check the translation settings for each product to see if this is the case.

    4. Caching issues: It’s also possible that the site is using caching, which could result in the different versions displaying different data. You can try clearing the cache on the site to see if this resolves the issue.

    I hope this helps! If you have any other questions or need further assistance, please don’t hesitate to ask.

    xue28 (woo-hc)

    (@xue28)

    1 year, 3 months ago

    Hi @ammartello97

    Thanks for reaching out!

    I understand that the number of products on your site differs when viewed in English and Arabic versions.

    Can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?

    If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

    If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

    If this did not resolve the issue, please share your System Status Report, that will help us further troubleshoot.

    You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Let us know how it goes!

    Thread Starter Ammar Tello

    (@ammartello97)

    1 year, 3 months ago

    Hi @faisalahammad

    Thank you for your help, but none of your suggestions works for me.

    I have made sure that I did each point right.

    Thread Starter Ammar Tello

    (@ammartello97)

    1 year, 3 months ago

    Hi @xue28

    Thank you for your help.

    I have did this test, and the problem still exist.

    here is the system report:

    WordPress Environment

WordPress address (URL): http://abdullahsakkijha.com
Site address (URL): http://abdullahsakkijha.com
WC Version: 7.2.2
REST API Version: ✔</img> 7.2.2
WC Blocks Version: ✔</img> 8.9.2
Action Scheduler Version: ✔</img> 3.4.0
Log Directory Writable: ✔</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ✔</img>
Language: en_US
External object cache: –

Server Environment

Server Info: LiteSpeed
PHP Version: 7.4.33
PHP Post Max Size: 2 GB
PHP Time Limit: 120
PHP Max Input Vars: 5000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.6.10-MariaDB-cll-lve
Max Upload Size: 2 GB
Default Timezone is UTC: ✔</img>
fsockopen/cURL: ✔</img>
SoapClient: ✔</img>
DOMDocument: ✔</img>
GZip: ✔</img>
Multibyte String: ✔</img>
Remote Post: ✔</img>
Remote Get: ✔</img>

Database

WC Database Version: 7.2.2
WC Database Prefix: wp_
Total Database Size: 62.75MB
Database Data Size: 55.51MB
Database Index Size: 7.24MB
wp_woocommerce_sessions: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
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Post Type Counts

attachment: 650
custom_css: 1
customize_changeset: 1
elementor_library: 3
nav_menu_item: 57
page: 30
post: 1
product: 140
product_variation: 132
revision: 83
shop_order: 25
staticblocks: 2
wp_global_styles: 1
wpcf7_contact_form: 2

Security

Secure connection (HTTPS): ✔</img>
Hide errors from visitors: ✔</img>

Active Plugins (16)

ManageWP - Worker: by GoDaddy – 4.9.16
WPML Multilingual CMS: by OnTheGoSystems – 4.5.14
Akismet Anti-Spam: by Automattic – 5.0.2
Contact Form 7: by Takayuki Miyoshi – 5.7.1
Contact Form CFDB7: by Arshid – 1.2.6.5
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
Elementor: by Elementor.com – 3.9.2
XStore Core: by 8theme – 4.3.9
EWWW Image Optimizer: by Exactly WWW – 6.9.3
Loco Translate: by Tim Whitlock – 2.6.3
Duplicate Variations for WooCommerce: by Emran Ahmed – 2.0.6
WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.0.2
WooCommerce: by Automattic – 7.2.2
Wordfence Security: by Wordfence – 7.8.2
Yoast SEO: by Team Yoast – 19.13
WPML String Translation: by OnTheGoSystems – 3.2.3

Inactive Plugins (0)

Must Use Plugins (1)

ManageWP - Worker Loader: by GoDaddy – 1.0.0

Settings

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: right_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔</img>
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #6 - /shop/
Cart: #7 - /bag/
Checkout: #8 - /checkout/
My profile: #13 - /my-profile/
Terms and conditions: #5498 - /terms-and-conditions/

Theme

Name: Abdullah Sakkijha
Version: 1.0.0
Author URL: https://ammartello.com
Child Theme: ✔</img>
Parent Theme Name: XStore
Parent Theme Version: 8.3.9
Parent Theme Author URL: http://www.8theme.com
WooCommerce Support: ✔</img>

Templates

Overrides: xstore/woocommerce/archive-product.php
xstore/woocommerce/cart/cart-empty.php
xstore/woocommerce/cart/cart-item-data.php
xstore/woocommerce/cart/cart-shipping.php
xstore/woocommerce/cart/cart.php
xstore/woocommerce/cart/cross-sells.php
xstore/woocommerce/cart/mini-cart.php
xstore/woocommerce/cart/proceed-to-checkout-button.php
xstore/woocommerce/checkout/form-billing.php
xstore/woocommerce/checkout/form-checkout.php
xstore/woocommerce/checkout/form-shipping.php
xstore/woocommerce/checkout/review-order.php
xstore/woocommerce/checkout/thankyou.php
xstore/woocommerce/content-product-cat.php
xstore/woocommerce/content-product.php
xstore/woocommerce/content-single-product.php
xstore/woocommerce/content-widget-product.php
xstore/woocommerce/content-widget-reviews.php
xstore/woocommerce/global/breadcrumb.php
xstore/woocommerce/global/form-login.php
xstore/woocommerce/global/wrapper-end.php
xstore/woocommerce/global/wrapper-start.php
xstore/woocommerce/loop/loop-end.php
xstore/woocommerce/loop/loop-start.php
xstore/woocommerce/loop/no-products-found.php
xstore/woocommerce/loop/result-count.php
xstore/woocommerce/myaccount/dashboard.php
xstore/woocommerce/myaccount/form-login.php
xstore/woocommerce/myaccount/navigation.php
xstore/woocommerce/single-product/add-to-cart/simple.php
abdullah-sakkijha/woocommerce/single-product/meta.php
xstore/woocommerce/single-product/product-image.php
xstore/woocommerce/single-product/related.php
xstore/woocommerce/single-product/tabs/tabs.php
abdullah-sakkijha/woocommerce/single-product/title.php
xstore/woocommerce/single-product/up-sells.php
xstore/woocommerce/single-product.php

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ✔</img> Next scheduled: 2022-12-27 15:15:07 +02:00
Options: ✔</img>
Notes: 62
Onboarding: completed

Action Scheduler

Complete: 412
Oldest: 2022-11-26 15:56:11 +0200
Newest: 2022-12-27 13:55:26 +0200

Pending: 1
Oldest: 2022-12-27 16:28:45 +0200
Newest: 2022-12-27 16:28:45 +0200

Status report information

Generated at: 2022-12-27 13:58:47 +02:00
`
    Plugin Support Pepe (woo-hc)

    (@anastas10s)

    1 year, 3 months ago

    Howdy @ammartello97

    I have used for translation:

    • WPML Multilingual CMS
    • WPML String Translation
    • WooCommerce Multilingual & Multicurrency

    From what I gather, this is not a core WooCommerce, or a theme related issue.

    Based on your other thread, linked here, I understand that the team at OnTheGoSystems indicates that comes from WPML.

    Let us know how that goes, since I understand that this thread can safely be marked as resolved now.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘The Number Of Products Is Different From Language To Other’ is closed to new replies.