• While the free version of the plugin provides usable functionality, some of its best features are restricted behind a paywall. However, the persistent nag overlay that appears on every admin page reload is particularly bothersome and detracts from the user experience. It would be greatly appreciated if the option to disable this overlay were made available.

    • This topic was modified 1 year, 3 months ago by haywardgb.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author wpdarkmode

    (@wpdarkmode)

    Hey @haywardgb

    Can you give me screenshot of the persistent nag overlay? It should only appear when trying to access a premium feature,not always.

    Seems like a bug and we’d love to solve it asap. It’d be awesome if you you can record a short loom video or similar

    Thread Starter haywardgb

    (@haywardgb)

    I was repeatedly prompted by a nagging banner to leave a review on this site. Despite trying to dismiss it and selecting the option to hide it permanently, it persisted and continued to appear every time I refreshed the admin page. Eventually, I became frustrated and left a review simply to make it go away.

    Plugin Author wpdarkmode

    (@wpdarkmode)

    Hi @haywardgb

    I apologize for any frustration you may have experienced while using our web software. We understand the importance of having a smooth and hassle-free experience while using our platform.

    We took this feedback very seriously. After investigation, we found that it was a bug on our end. The notification should never have stayed upon after dismissing it. We’ve changed the logic, refactored the code, and pushed an update to fix it. I hope it demonstrates how serious we’re about fixing the issues ASAP.

    I’m extremely sorry for the nagging behavior you might have faced. I want to assure you that we never intended to be persistent. It was always designed to be dismissible.

    We are constantly working to improve the plugin and provide the best possible experience to our customers. We hope the updated release fixes the issue for good.

    Thank you again for choosing our WP Dark Mode, and please do not hesitate to reach out to us if you have any further concerns or questions.

    P.S. If you want, you can alter your review if you were satisfied with the course of action and response 🙌 It’d help us to spread the word.

Viewing 3 replies - 1 through 3 (of 3 total)
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