Support » Plugin: Phoenix Media Rename » The media containing directory is not writable!

  • Hi
    i have try everything.
    Change permissions, disable plugins, remove upload_path, add upload path, from options.php, from database, from config.php.
    Everything.
    But the error remains. “The media containing directory is not writable!”.
    What else sould i do?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author crossi72

    (@crossi72)

    Hi @sintarta,
    I never had similar experience, but it seems a problem related to your server, what permissions does the wp-content/uploads folder have?

    Phoenix Media Rename uses php unlink to delete files, if the command fails the problem is almost certainly due to missing permissions or to security systems that consider the operation as risky.

    Do you have a security plugin? Can you check the server log to see if there is some reference to the problem?

    C.

    Thread Starter sintarta

    (@sintarta)

    Hi
    Permissions in wp-content/uploads folder is 755
    The only line, strange error is this. “File not found [/home/bellascarpa/public_html/406.shtml]”
    Nothing else.
    Wordfence and Anti-Malware Security and Brute-Force Firewall plugins disabled.
    Thank you
    P.S. Site is in production state, full working.
    P.S.2 Greek words… is it possible? After test this is not the issue.

    • This reply was modified 1 year, 3 months ago by sintarta.
    • This reply was modified 1 year, 3 months ago by sintarta.
    • This reply was modified 1 year, 3 months ago by sintarta.
    Plugin Author crossi72

    (@crossi72)

    Hi @sintarta,
    I also use Wordfence and never had any problem, but so many security plugin doesn’t conflict?

    Folder permission 775 is compatible with Phoenix Media Rename, so this is not the origin of the issue, I’ll try to install the plugins you mentioned, disable all of them and see if the problem arises.

    PS: my compliments for the name of the company, I love Italian names for foreign companies 🙂

    C.

    Plugin Author crossi72

    (@crossi72)

    I prepared a new version that change the file management, can you try it on your server to see if it fix your problem?

    You can download the development version here: http://eurosoftlab.com/lab/pmr.zip

    C.

    Thread Starter sintarta

    (@sintarta)

    Hi
    Thank you for your help.
    I test it on my local server and works fine. Aw soon as i can i will test it on production server and i tell you the results.
    Thank you also four your complimets, but its a friends website and local shoe store.

    Thank you for quick support.

    PS. Rename also .webp files, right?

    PS2. Sory man, not working. Even if is jpg or png files.

    • This reply was modified 1 year, 2 months ago by sintarta.
    • This reply was modified 1 year, 2 months ago by sintarta.
    Plugin Author crossi72

    (@crossi72)

    Ok, I’ll try some other solution 🙂

    Thank you for testing this version!

    C.

Viewing 6 replies - 1 through 6 (of 6 total)
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