Support » Plugin: WP Social Media Slider Lite » The “loading” issue strikes again

  • Hello.

    I am trying to use your plugin on our site, but the tweets show a “loading” image. The Twitter settings in the plugin configuration show that we are “Connected.”

    I am testing the plugin on this page:

    Thank you for any help you can provide.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter talkedtv


    Following up:

    I have tested this plugin on two of my sites, both running different themes. This is a common error that appears in the developer console:

    Uncaught TypeError: Cannot read property ‘settings’ of undefined
    at new WPSMSSliderHelper (wpsms-public.min.js?ver=1.3.7:2)
    at new WPSMSLazyLoader (wpsms-public.min.js?ver=1.3.7:2)
    at HTMLDocument.<anonymous> ((index):305)
    at i (jquery.js?ver=1.12.4:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
    at Function.ready (jquery.js?ver=1.12.4:2)
    at HTMLDocument.K (jquery.js?ver=1.12.4:2)

    I am assuming this is causing the loading issue. Is there a solution?

    Thread Starter talkedtv


    Well, I am getting somewhere:

    It seems that versions 1.2.0 and below work perfectly. I’m glad I found something that works!

    Plugin Author Laterna Studio


    Hi @talkedtv,

    Sorry for the slow response! I pay close attention to the support emails I get, but don’t check this forum as often as I should—since people don’t often post here.

    The latest version should work. If you’re interested, I’d be happy to work with out on figuring out what we can do to get it working for you.


Viewing 3 replies - 1 through 3 (of 3 total)
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