The link to stop the email newsletter becomes a single page.

  • Resolved yuuuuka

    (@yuuuuka)


    3 years, 9 months ago

    When you click on “Stop Email Newsletter” in the email, a single page template will appear, followed by the page you set up.
    You will see a single page template that is not designed like an email newsletter.
    Can I turn off the single page template?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Wysija

    (@wysija)

    3 years, 9 months ago

    Hello,

    We recently released a two-step unsubscribe process. So now, users must confirm the unsubscribe action by clicking a link on the default page. This is to prevent bots from unsubscribing your users unintentionally.

    Your users will still be directed to your custom page, but only after they’ve clicked the link to confirm the unsubscribe action. Right now, there’s no option to customize the first page, but our developers are working to improve this process.

    Thanks,

    …

    • This reply was modified 3 years, 9 months ago by Wysija.
    Thread Starter yuuuuka

    (@yuuuuka)

    3 years, 9 months ago

    Thank you for answering my question.

    Do you know what version was in place before the two-step withdrawal process was introduced?

    Wysija

    (@wysija)

    3 years, 9 months ago

    Hi there,

    Yes, it was version 3.47.6.

Viewing 3 replies - 1 through 3 (of 3 total)
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