Support » Plugin: FB Page Promoter Lightbox » The lightbox appears even tough I already like it for. Premium version.

  • Hi,

    I just bough “Facebook Page Promoter Lightbox” lightbox. I configured app id but the lightbox appears even tough I already like it for. This is happening with premium version.

    How can I disable this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • One more issue. I already liked the page. Like button is grey but still clickable. When I click it onece more, my page is unliked but I am not able to like it again. Error appear. This can lead to unwanted dislikes for our followers.

    • This reply was modified 1 year, 4 months ago by  lapostolovski.
    Plugin Author Arevico

    (@arevico)

    Hi,

    Thank you for opening a support topic.

    Make sure that you :

    1. Configure Facebook.com Application Configured Correctly – See http://arevico.com/creating-a-facebook-application/

    2. Use Synchronous Performance Mode – if you use multiple social plugins, make sure that they use the same application key or check the synchronous mode under performance settings.

    3. Enable hide on connect and hide on like, see the F.A.Q. for the difference between those functions https://arevico.com/facebook-lightbox-plugin-f-a-q/

    Let me know if you need any further assistance.
    If you need further help please send us an email to reply@arevico.com

    Kind regards,
    Friso

Viewing 2 replies - 1 through 2 (of 2 total)
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