Support » Plugin: Contact Form by Supsystic » The licence does not work as expected

  • Miguel

    (@teledirigido)


    Here’s what happen when people are not honest:

    The PRO version is supposed to be unlimited as the website states:

    Functionality for the Product is without time limit. You don’t need renew product to keep it work.

    We have purchased the PRO version, however after a year we get the following message:

    Your license for PRO version of Contact Form by Supsystic plugin has expired. You can click here to extend your license, then – go to License tab and click on “Re-activate” button to re-activate your PRO version.

    This message cannot be removed easily and will appear on your website forever.

    From support they state the following:

    The word ‘Unlimited’ relates only to the functions of the pro version, but not to the license. Because the license is limited can be on 180 or 360 days. Only pro support and updates of the pro version is expired. While your free version will keep updating.

    From: https://supsystic.com/topic/expired-licence/#post-15335

    Don’t get fooled by this. Better to purchase a licence for Gravity Forms who explicitly states that their licence last for a year.

Viewing 1 replies (of 1 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hello, @teledirigido

    1) The PRO version is supposed to be unlimited as the website states:

    Functionality for the Product is without time limit. You don’t need renew product to keep it work.

    * That’s correct

    2) We have purchased the PRO version, however after a year we get the following message:

    Your license for PRO version of Contact Form by Supsystic plugin has expired. You can click here to extend your license, then – go to License tab and click on “Re-activate” button to re-activate your PRO version.

    * That’s incorrect message. Thank you for notice – we will change it.

    3) This message cannot be removed easily and will appear on your website forever.

    * We will add the ability to easily hide it.

    Thank you for your feedback. I hope that the only disappointment with PRO version was license conflict

Viewing 1 replies (of 1 total)
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