• Resolved silviamancii

    (@silviamancii)


    Hello, i have this issue on my site i have tried to disinstall and re-install but nothing it’s impossible to get rid of this message see here:

    https://prnt.sc/26dc7ih

    I can’t find the “Manually Refresh Rules”.

    Thanks for you help
    Jamira

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @silviamancii,

    The “Manually Refresh Rules” button appears on the Wordfence > All Options page. You can click the “EXPAND ALL” button at the top-right then look for the Advanced Firewall Options > Rules section. The button appears here below the list of rule toggle switches. Give that a try first.

    If that doesn’t work, when in your FTP or hosting file manager, navigating to your wp-content/wflogs folder and checking for rules.php can show you the last modified date on this file. If it’s 0kb in size or the last updated time matches what Wordfence is saying, you should be able to delete the wflogs folder or its contents entirely and Wordfence should try to repopulate it within 30 minutes.

    It’s also worth checking that permissions on your WordPress site’s directories are 755, and that the process owner is www-data.

    If you have persistent problems with this file/folder, you can bypass this entirely by setting Wordfence to write to the MySQLi storage engine instead of a file if you prefer: https://www.wordfence.com/help/firewall/mysqli-storage-engine/

    I hope that helps you out.

    Thanks,

    Peter.

    Thread Starter silviamancii

    (@silviamancii)

    Great Peter with the manually restart has worked. THANKS
    Best,
    Silvia Jamira

    Plugin Support wfpeter

    (@wfpeter)

    That’s great news, have an excellent weekend!

    If you have further Wordfence questions in future by all means start a new topic and we’ll always be glad to help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘The last rules update for the Wordfence Web Application Firewall was unsuccessfu’ is closed to new replies.