Support » Plugin: Wordfence Security - Firewall & Malware Scan » The last rules update for the Wordfence was unsuccessful

  • Resolved nichafw

    (@nichafw)


    “The last rules update for the Wordfence Web Application Firewall was unsuccessful. The last successful update check was March 27, 2021 12:52 pm, so this site may be missing new rules added since then. You may wait for the next automatic attempt at April 24, 2021 12:52 pm or try to Manually Update by clicking the “Manually Refresh Rules” button below the Rules list.”

    I have been click “Manually Refresh Rules” many times and there is nothing happened. I can’t scan or see any log or traffic on my website.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support WFAdam

    (@wfadam)

    Hello @nichafw and thanks for reaching out to us!

    Can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    Thanks again!

    Thread Starter nichafw

    (@nichafw)

    @wfadam Thanks for your response. Email sent.

    Plugin Support WFAdam

    (@wfadam)

    I was not able to locate it. Could you use the “Export” feature on the Diagnostic page and then attach it in an email to wftest @ wordfence . com with subject “nichafw for WFADAM”.

    Just let me know once you have sent it!

    Thanks again!

Viewing 3 replies - 1 through 3 (of 3 total)
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