Support » Plugin: Jetpack by WordPress.com » The Jetpack server was unable to communicate with your site [HTTP 403].

  • Resolved eytangi

    (@eytangi)


    Hello,

    I’m trying to connect Jetpack to WordPress.com in my sites
    but I keep on getting this error message:

    ך צריך להיות נגיש לציבור כדי להשתמש ב-Jetpack: site_inaccessible

    פרטים שגויים: The Jetpack server was unable to communicate with your site [HTTP 403]. Ask your web host if they allow connections from WordPress.com. If you need further assistance, contact Jetpack Support: http://jetpack.me/support/
    יש לחבר את

    I checked with my hosting and indeed the server is blocking any access to the xmlrpc.php due to repeated hacking attempts to this file.
    So we can not use this file!

    Is there any other way to connect Jetpack to WordPress.com without using the xmlrpc.php file ?

    Thanks
    Eytan

    https://wordpress.org/plugins/jetpack/

Viewing 1 replies (of 1 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Is there any other way to connect Jetpack to WordPress.com without using the xmlrpc.php file ?

    I’m afraid not. Jetpack, much like other plugins, services, and apps like the mobile apps, relies on the XML-RPC file to communicate with WordPress.com.

    If your hosting provider blocks access to this file, could you ask them to remove the block, and use other ways to mitigate XML-RPC attacks? The most popular hosts out there use tools like fail2ban or ModSecurity, for example. On your end, you can use plugins like this one to disable access to one of the methods used by hackers. You can also use Website Application Firewalls like Sucuri or CloudFlare to block hackers before they even reach your site. And finally, Jetpack itself includes a module that will help against Brute Force attacks.

    If your hosting provider needs more details, or would like to talk about these different options, we’d be happy to help! They can contact us via this contact form.

    If they’d rather not enable XML-RPC, you have 3 solutions left:

    • Deactivate Jetpack altogether.
    • Use Jetpack’s Development mode to use all the Jetpack features that do not require a connection to WordPress.com.
    • Switch to a different hosting provider.

    I hope this helps!

Viewing 1 replies (of 1 total)
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