Title: The image doesn´t load
Last modified: January 13, 2022

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# The image doesn´t load

 *  Resolved [lauramark](https://wordpress.org/support/users/lauramark/)
 * (@lauramark)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/the-image-doesnt-load/)
 * Hello,
 * I am using your plugin but the image doesn´t load, or is very slow…
 * Do you know why¿
 * [https://formacion.laurapnunez.com/imagen-3d/](https://formacion.laurapnunez.com/imagen-3d/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Abu Hayat](https://wordpress.org/support/users/abuhayat/)
 * (@abuhayat)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/the-image-doesnt-load/#post-15253325)
 * Hello [@lauramark](https://wordpress.org/support/users/lauramark/)
    I just checked
   the page, I was able to see the model, here is the screenshot: [https://prnt.sc/26dogze](https://prnt.sc/26dogze)!
   Your .glb file is 32MB and this is why it’s taking a long time to download and
   render, Please optimize your.glb for web and reduce its size to get good performance.

Viewing 1 replies (of 1 total)

The topic ‘The image doesn´t load’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/3d-viewer_f5cc8a.svg)
 * [3D Viewer – Display Interactive 3D Models](https://wordpress.org/plugins/3d-viewer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/3d-viewer/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/3d-viewer/)
 * [Active Topics](https://wordpress.org/support/plugin/3d-viewer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/3d-viewer/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/3d-viewer/reviews/)

## Tags

 * [web](https://wordpress.org/support/topic-tag/web/)

 * 1 reply
 * 2 participants
 * Last reply from: [Abu Hayat](https://wordpress.org/support/users/abuhayat/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/the-image-doesnt-load/#post-15253325)
 * Status: resolved