• Resolved White Rabbit

    (@wrconsultancy)


    After upgrading to the latest release I get the error message when trying to buy any voucher “The gift card has an invalid amount”. Please can you advise on a resolution.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi there,
    hope you are doing well! 🙂

    Could you check if the gift card product has predefined amounts?

    You should have the amounts in the gift card product like this image.

    Could you check it, please?

    If it’s not the problem, could you send us the gift card product page link, so we can take a look, please?

    Let us know any news.

    Have a nice day!

    Thread Starter White Rabbit

    (@wrconsultancy)

    Thanks for the quick response.

    Yes the vouchers were existing and working before the upgrade.

    After further investigation this turned out to be a local browser caching issue. So it might be worth alerting your users that they will need to clear all local cache after upgrading the plugin.

    All looks good in the new version. Is there any plan to add an expiry limit (eg. 12 months) to the vouchers in a future release?

    Plugin Author YITHEMES

    (@yithemes)

    Hello there,

    Perfect, thanks for letting us know how you fix the issue, we will keep it in mind in the case that another customer have the same issue.

    All looks good in the new version. Is there any plan to add an expiry limit (eg. 12 months) to the vouchers in a future release?

    Unfortunately, at the moment we don’t have planned to add an expiry date on the free version, sorry.

    If you have any doubts or issues let us know and we will be happy to help you.

    Have a very nice day!

    1

    • This reply was modified 3 years, 9 months ago by rishabh25dev.
    • This reply was modified 3 years, 9 months ago by rishabh25dev.
    • This reply was modified 3 years, 9 months ago by rishabh25dev.
Viewing 4 replies - 1 through 4 (of 4 total)
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