The gift card has an invalid amount

  • danny1918

    (@danny1918)


    5 years, 2 months ago

    Free version of YITH WooCommerce Gift Cards.

    Can you help me with error message “The gift card has an invalid amount”? Everything is updated (plugins, wordpress, woocommerce) and looks fine but I see that you can’t pick an amount in gift card product maybe that might casue problems?

    Regards,
    Danny

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Alexis Salazar

    (@asaldel)

    5 years, 1 month ago

    Hello there,

    hope you are doing well 🙂

    I have been checking your site and you are using Porto theme. Could you try to disable the marked option from your theme settings in this image and check if the problem is solved, please?

    Let us know any news, please.

    Have a nice day!

    Thread Starter danny1918

    (@danny1918)

    5 years, 1 month ago

    Hello,

    Seriously I’d never say this option could cause a problem like this. It worked like a charm.

    Thank you.

    I found another problem but this time I guess is more visual then technical – in checkout there is an information crossed not a number “nan zł”, how can I get rid this?

    Screenshot

    Thread Starter danny1918

    (@danny1918)

    5 years, 1 month ago

    I guess I can put display: none on this and problem solved?

    Plugin Support Alexis Salazar

    (@asaldel)

    5 years, 1 month ago

    Hello there,

    hope you are doing well 🙂

    Sure. You can add this CSS rule to your theme in Appearance -> Customize -> Additional CSS to hide it:

    .woocommerce-checkout-review-order-table .product-total del {
    display: none;
}

    Let us know any news, please.

    Have a nice day!

    Thread Starter danny1918

    (@danny1918)

    5 years, 1 month ago

    Hello again,

    Yes I know that but problem remains in emails.

    I have also a question about picking a picture, when you choose one it doesn’t show on left big photo. I wonder if its a premium feature or something doesn’t work.

    Thank you for help 🙂

    Best,
    Danny

    • This reply was modified 5 years, 1 month ago by danny1918.
    Thread Starter danny1918

    (@danny1918)

    5 years, 1 month ago

    It also doesn’t show square with View All option when you wanna choose an image.

    • This reply was modified 5 years, 1 month ago by danny1918.
    Iván Sosa

    (@ivansosa)

    5 years, 1 month ago

    Hi there.

    I think the problem is related to the zoom feature you have.
    Please, try to disable the zoom feature and check if it works.

    Let us know.

    Have a nice day!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘The gift card has an invalid amount’ is closed to new replies.