Title: The form does not work
Last modified: February 20, 2020

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# The form does not work

 *  Resolved [daniela32](https://wordpress.org/support/users/daniela32/)
 * (@daniela32)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/the-form-does-not-work/)
 * The form doesn´t send an e-mail to the subscriber, the complete string sending
   e-mails from the page doesn´t work.
    When someone tries to subscribe to the newsletter,
   an error message appears saying: something went wrong. Contact your website operator.
 * Also one of the trials said after: You subscribe demo1, demo2. ???
 * Thank you for your help
    Daniela
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fthe-form-does-not-work%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [daniela32](https://wordpress.org/support/users/daniela32/)
 * (@daniela32)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/the-form-does-not-work/#post-12465022)
 * **Update**
 * Now I see, subscribers are listed. But still everyone get a message: something
   went wrong. Contact your website operator.
 * Also there is no opt-in mail sent. I have no idea anymore what to do or where
   to search. Would be nice if someone can help.
 * Thank you
    Daniela
 *  Thread Starter [daniela32](https://wordpress.org/support/users/daniela32/)
 * (@daniela32)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/the-form-does-not-work/#post-12467512)
 * **Update**
 * **I have no explanation for this:**
 * Somebody else checken my settings and found e-mail adresses were written in capitals!
   Which I never did. Also in my WordPress backend e-mail adresses were written 
   normal in small letters.
 * So now it is working. But for understanding and finding the error incredible 
   difficult. I have never had such a situation.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘The form does not work’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
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 * 2 replies
 * 1 participant
 * Last reply from: [daniela32](https://wordpress.org/support/users/daniela32/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/the-form-does-not-work/#post-12467512)
 * Status: resolved