The fonts are not visible

  • Resolved webcosm

    (@webcosm)


    1 year, 9 months ago

    Hello,

    I used your plugin to add custom fonts to my website but they are not visible.
    I have filled in all the font file types (ttf, woff, woof2, eot etc …) but it doesn’t work. The font is present in the choice of font on Elementor but when I use it, it’s a default font that is displayed.
    Can you please help me ?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    1 year, 8 months ago

    Hi @webcosm, we’re sorry for the delay. We missed this thread.

    Anyway, would you please let us know the part of your site that uses custom font? What is the name of the custom font? Maybe share with us one or two screenshots to help us understand better your query.

    Looking forward to hearing from you.

    Kind regards,
    Herman 🙂

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    1 year, 7 months ago

    I am marking this thread as Resolved due to the lack of activity.

    Feel free to reply to this thread or start a new one if you need further assistance.

    Kind regards,
    Herman 🙂

    jana211

    (@jana211)

    1 year, 5 months ago

    Hello,

    I have the same problem.
    I installed the custom font plugin and uploaded my font: product sans.
    I change in my “custom font’ everything to product sans and in my general settings.

    But I still cannot see “product sans” – I can see all the other fonts, but not my font.

    My website is: approval-consulting.com

    jana211

    (@jana211)

    1 year, 5 months ago

    I have three fonts plugin:

    1. Fonts plugin pro
    2. Fonts Plugin Google Fonts Typography
    3. Custom fonts

    Maybe that’s the problem? That I cannot have so many fonts?

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    1 year, 5 months ago

    Hi @jana211,

    While the symptoms might look the same, the root of the cause can be different. Would you please start your own thread? It is also mentioned in the forum guidelines.

    You are more than welcome to cross-link your thread to this one, so we are aware of both.

    Kind regards,
    Herman 😊

Viewing 5 replies - 1 through 5 (of 5 total)
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