Support » Plugin: WP Live Chat Support » The field placeholders are not visible

  • Resolved cristianandrei6



    Great plugin. Will be using it for sure. I have only one problem. The placeholders for the fields aren’t visible at all.

    Could you please let me know how to fix this issue?


    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author DylanAuty


    Hi Andrei,

    Thank you so much for getting in touch.

    I had a look at your site and it appears that your theme style.css file is hiding placeholders from the site.

    Are you aware of this? Perhaps your theme allows for specific form setup.

    Hi Dylan,

    No, I wasn’t aware.

    Could you help me fix this, please?


    Plugin Author DylanAuty


    Hi Andrei,

    Certainly, more than happy to help.

    Please try adding the following to Live Chat -> Settings -> Custom Scripts -> CSS:

    #wp-live-chat input::-webkit-input-placeholder{color:#9E9E9E !important;}
    #wp-live-chat input::-moz-placeholder{color:#9E9E9E !important;}
    #wp-live-chat input:-moz-placeholder{ /* Older versions of Firefox */color:#9E9E9E !important;}
    #wp-live-chat input:-ms-input-placeholder{color:#9E9E9E !important;}

    I hope this helps?

    It did. You are great!

    Thanks for your help!

    Plugin Author DylanAuty


    Hi Andrei,

    My pleasure! Glad I could help!

    Have a fantastic day! 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
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