• I have various portals updated to WordPress versions 5.9.1 and 5.9.2 and in all of them the Featured Image section has disappeared when creating/editing a post.

    Has anyone with this problem managed to solve it?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Which theme?

    Thread Starter pablodelgadoflores

    (@lk2_89)

    Astra + Elementor PRO

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Well, let’s do a quick test. What happens if you change the theme to twentytwenty?

    Thread Starter pablodelgadoflores

    (@lk2_89)

    Hi @sterndata.

    I have tried changing the theme but it still does not appear.

    But the problem is not that the featured image is not displayed on the front, it appears fine there. The failure is in the backend, when creating or modifying a post, that in the right sidebar does not appear the option to add/remove featured image of a post.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    OK, then, we’ve ruled out the theme.

    Time for deeper troubleshooting. This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://wordpress.org/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site. You can then use its admin bar menu to turn on/off plugins and themes one at a time.

    Thread Starter pablodelgadoflores

    (@lk2_89)

    I have checked that the featured image section does appear, but after 2/3 minutes. As well as the categories dropdown, which takes a while to show the categories created.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    It should show immediately. Did you do the troubleshooting I recommended?

Viewing 7 replies - 1 through 7 (of 7 total)
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