Support » Plugin: Wise Chat » The Facebook-like Chat is not showing

  • Resolved thinkercorner11


    Hello there!

    I wanted to create a chat room for my philosophy forum and was searching for a proper plugin. Wise Chat was the best option out there (in my opinion), but the problem is, after I have bought Wise Chat Pro, that the Facebook-like chat isn’t appearing at the corner of the browser. I’ve tried it logged-in and logged-out, but still it does not appear. After I bought the Plugin I just configured it and didn’t do something else.

    I don’t know if there are some problems with other plugins or with my theme, so I need help to solve it.


    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Marcin


    Hello @thinkercorner11

    Please contact us directly on It will will be much faster to solve the issues you are experiencing.

    I am having the same problem, would you please share the solution? Thanks.

    Thread Starter thinkercorner11


    Sorry, I am not 100% sure anymore, but I think for me there was just one thing I missed out: the integration. After you have installed the plugin you need to use the shortcode of the plugin to integrate in a widget or a site (or code) to show it somewhere.

    Plugin Author Marcin



    After installing the plugin please activate it on Plugins page. Then please edit a page or post and put [wise-chat] shortcode there. Now you can preview the page to see the chat. Alternatively, you may use Wise Chat Window widget. Next, you can configure the chat on Wise Chat Settings page.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘The Facebook-like Chat is not showing’ is closed to new replies.