Support » Plugin: WP-Matomo Integration (WP-Piwik) » The explanation is total rubbish.

  • This may be a good tool but the explanation is total rubbish, nobody here who understand how to set it up.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author braekling

    (@braekling)

    I’m sorry you didn’t get the plugin working. But sadly I also did not receive a support request, yet.

    It would be great if you can explain your problem in the WP-Piwik support board: https://wordpress.org/support/plugin/wp-piwik – Maybe there is a misunderstanding, maybe there is an issue which makes your copy not working, or maybe the documentation has become more clear.

    A lot of users are using WP-Piwik as expected, so I’m quite sure we will also get your setup working.

    But if you just leave a bad voting without further details, I’m not able to help you… and I’m not able to improve the plugin for other users.

    Thread Starter Khunchay

    (@khunchay)

    Hey braekling thanks for your message!

    Yeah I got pretty frustrated because even after an hour searching I really could not find out how to do it and the ? notes in the settings page are not clear. Need a token and a url but back on the site I see that this way you no need a sign up etc. contradicting and missing information etc. very confusing for some. But I believe Piwik is good and right now I hire someone to fix it. He told me you need both upload the files and install the plugin, the installing plugin seems not enough and that’s new for me. Hopefully you will update the information so that everyone can understand it. I think Piwik deserves it. Maybe I will write a tutorial myself and publish it on my blog to share.

    Cheers! 🙂

    Plugin Author braekling

    (@braekling)

    Yes, the plugin itself just creates a connection to Piwik. A running Piwik setup is essential. This is mentioned at the beginning of the plugin’s description (and also on the plugin’s settings page where you have to enter URL and token):

    To use this plugin you will need your own Piwik instance. If you do not already have a Piwik setup, you have two simple options: use either Self-hosted or Cloud-hosted.

    Requirements: PHP 5.4 (or higher), WordPress 4.0 (or higher), Piwik 2.9 (or higher; 2.14.1 or higher recommended)

    If this isn’t clear, it would be great if you can make a suggestion how to make this text more understandable from your point of view.

    Btw. the setup of Piwik is well documented by the Piwik team, please have a look at their website: http://piwik.org/docs/installation/

    Once Piwik is running, the configuration of the plugin should be quite easy. Where to get the URL and auth token is explained here https://wordpress.org/plugins/wp-piwik/faq/ and more detailed here http://piwik.org/blog/2015/05/wordpress-integration-wp-piwik-1-0/ – I hope this helps.

    gmanwicksy

    (@gmanwicksy)

    maybe its easy for a coder to set up but not for the average user.

    I’m not a “coder”, and I did not have any trouble following the instructions on their site and setting it up.

Viewing 5 replies - 1 through 5 (of 5 total)
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