• The evaluation pop-up does not disappear, but blocks the button, which interferes with the work. It’s been bothering me for two hours. It couldn’t be worse.

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  • Hello,

    Thank you for bringing this to our attention, and I’m truly sorry for the inconvenience caused and the delayed response.

    The pop-up definitely shouldn’t block any functionality, and I understand how frustrating that must be, especially when it’s interfering with your workflow.

    I have checked it from my end, and it appears that the banner is easily dismissed by clicking on the close(X) button. There’s no obligation to leave a review to continue using the plugin. For reference, please have a look at this screencast. It appears to be a site-specific issue, and we would like to debug this further in order to find the root cause. Could you please reach out to us from this link so that we can have a closer look and provide you with a precise solution?

    Your feedback is important to us, and we’ll do our best to turn your experience around.

    Kind regards,
    Aradhy 😊

    Hello @aaa644,

    I just wanted to check in and see if you had a chance to review the screencast and try closing the banner as suggested. If you’re still experiencing the issue or if the banner continues to block functionality on your site, please don’t hesitate to reach out to us directly using this link. We’d really like to take a closer look and help you get this resolved quickly.

    We’re here to assist and make sure everything runs smoothly for you!

    Looking forward to your response.

    Kind regards,
    Aradhy 😊

Viewing 2 replies - 1 through 2 (of 2 total)

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