The error occurred when I was in WooCommerce trying to look at reports from 2017

Hi @aguinaldodarla,

System Report;

` WordPress Environment

WordPress address (URL): https://certblaster.com<br>Site address (URL): https://certblaster.com<br>WC Version: 8.3.1<br>REST API Version: ✔ 8.3.1<br>WC Blocks Version: ✔ 11.4.9<br>Action Scheduler Version: ✔ 3.7.0<br>Log Directory Writable: ✔<br>WP Version: 6.4.1<br>WP Multisite: –<br>WP Memory Limit: 256 MB<br>WP Debug Mode: ✔<br>WP Cron: –<br>Language: en_US<br>External object cache: – Server Environment

Server Info: nginx/1.24.0<br>PHP Version: 8.0.30<br>PHP Post Max Size: 128 MB<br>PHP Time Limit: 300<br>PHP Max Input Vars: 10000<br>cURL Version: 7.68.0<br>OpenSSL/1.1.1f

SUHOSIN Installed: –<br>MySQL Version: 10.11.5-MariaDB-1:10.11.5+maria~ubu2004<br>Max Upload Size: 128 MB<br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ✔<br>DOMDocument: ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ✔<br>Remote Get: ✔ Database

WC Database Version: 8.3.1<br>WC Database Prefix: wp_<br>Total Database Size: 1087.46MB<br>Database Data Size: 897.65MB<br>Database Index Size: 189.81MB<br>wp_woocommerce_sessions: Data: 1.52MB + Index: 0.05MB + Engine InnoDB<br>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_items: Data: 2.52MB + Index: 0.45MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: Data: 114.56MB + Index: 8.03MB + Engine InnoDB<br>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine 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Engine InnoDB<br>wp_zerospam_log: Data: 1.52MB + Index: 0.09MB + Engine InnoDB Post Type Counts

acf: 2<br>acf-field: 6<br>acf-field-group: 3<br>attachment: 1407<br>cerification: 5<br>custom_css: 1<br>elementor_library: 21<br>elementor_snippet: 2<br>is_search_form: 1<br>nav_menu_item: 304<br>newss: 10<br>oembed_cache: 47<br>page: 408<br>post: 270<br>product: 42<br>questions: 8<br>revision: 5172<br>rmp_menu: 1<br>shop_coupon: 17<br>shop_order: 11671<br>shop_order_refund: 115<br>web-story: 9<br>wpcf7_contact_form: 3<br>wpcode: 2<br>wp_navigation: 1<br>wp_template: 2 Security

Secure connection (HTTPS): ✔<br>Hide errors from visitors: ❌Error messages should not be shown to visitors. Active Plugins (33)

Pixel Manager for WooCommerce: by SweetCode – 1.34.0<br>Advanced Custom Fields: Repeater Field: by Elliot Condon – 2.1.0<br>Direct checkout, WooCommerce Single page checkout , WooCommerce One page checkout: by PI Websolution – 2.1.73.4<br>Advanced Custom Fields: by WP Engine – 6.2.4<br>Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3<br>All 404 Redirect to Homepage: by wp-buy – 4.3<br>Certificate Blaster: by Junaid Zafar – 1.0<br>Classic Editor: by WordPress Contributors – 1.6.3<br>Cloudflare: by Cloudflare<br>Inc. – 4.12.2

Contact Form 7: by Takayuki Miyoshi – 5.8.4<br>Elementor Pro: by Elementor.com – 3.17.1<br>Elementor: by Elementor.com – 3.17.3<br>Essential Addons for Elementor: by WPDeveloper – 5.9<br>HandL UTM Grabber: by Haktan Suren – 2.7.26<br>Insert PHP Code Snippet: by xyzscripts.com – 1.3.4<br>Klaviyo: by Klaviyo<br>Inc. – 3.3.3

Mailchimp for WooCommerce: by Mailchimp – 3.3<br>Make Column Clickable Elementor: by Fernando Acosta – 1.4.0<br>PayPal for WooCommerce: by Angell EYE – 2.5.1<br>Really Simple SSL: by Really Simple Plugins – 7.2.0<br>Rank Math SEO PRO: by Rank Math – 3.0.44<br>Rank Math SEO: by Rank Math – 1.0.207<br>ShareASale WooCommerce Tracker: by ShareASale.com<br>Inc. – 1.5.4

ShortPixel Image Optimizer: by ShortPixel - Convert WebP/AVIF & Optimize Images – 5.5.2<br>Simple Sitemap: by David Gwyer – 3.5.10<br>siteurl: by rits –<br>Tracking Code Manager: by Data443 – 2.0.16<br>Product Customer List for WooCommerce: by Kokomo – 3.1.6<br>Web Stories: by Google – 1.35.0<br>Advanced Order Export For WooCommerce: by AlgolPlus – 3.4.4<br>WooCommerce Google Analytics Integration: by WooCommerce – 1.8.10<br>WooCommerce: by Automattic – 8.3.1<br>WP Mail SMTP: by WP Mail SMTP – 3.10.0 Inactive Plugins (6)

Export Users Data to CSV for MS Excel: by Penzin Konstantin – 1.0.0<br>Wordfence Security: by Wordfence – 7.11.0<br>WP File Manager: by mndpsingh287 – 7.2.1<br>WP Rocket: by WP Media – 3.15.2<br>Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5<br>Yoast SEO: by Team Yoast – 21.6 Must Use Plugins (1)

Kinsta Must-use Plugins: by Kinsta Team – 3.0.1 Settings

API Enabled: ✔<br>Force SSL: ✔<br>Currency: USD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to WooCommerce.com: ✔<br>Enforce Approved Product Download Directories: –<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages

Shop base: #850 - /shop/<br>Cart: #851 - /cart/<br>Checkout: ❌ Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.<br>My account: ❌ Page does not contain the [woocommerce_my_account] shortcode.<br>Terms and conditions: ❌ Page not set Theme

Name: CartBlast<br>Version: 1.2<br>Author URL: http://wordpress.org/<br>Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ✔ Templates

Overrides: cart/woocommerce/archive-product.php<br>cart/woocommerce/cart/cart-empty.php<br>cart/woocommerce/cart/cart-item-data.php<br>cart/woocommerce/cart/cart-shipping.php<br>cart/woocommerce/cart/cart-totals.php<br>cart/woocommerce/cart/cart.php<br>cart/woocommerce/cart/cross-sells.php<br>cart/woocommerce/cart/mini-cart.php<br>cart/woocommerce/cart/shipping-calculator.php<br>cart/woocommerce/checkout/cart-errors.php<br>cart/woocommerce/checkout/form-billing.php<br>cart/woocommerce/checkout/form-checkout.php<br>cart/woocommerce/checkout/form-coupon.php<br>cart/woocommerce/checkout/form-login.php<br>cart/woocommerce/checkout/form-pay.php<br>cart/woocommerce/checkout/form-shipping.php<br>cart/woocommerce/checkout/payment-method.php<br>cart/woocommerce/checkout/payment.php<br>cart/woocommerce/checkout/review-order.php<br>cart/woocommerce/checkout/thankyou.php<br>cart/woocommerce/content-product.php<br>cart/woocommerce/content-single-product.php<br>cart/woocommerce/content-widget-product.php<br>cart/woocommerce/emails/admin-new-order.php<br>cart/woocommerce/emails/customer-completed-order.php<br>cart/woocommerce/emails/customer-invoice.php<br>cart/woocommerce/emails/customer-new-account.php<br>cart/woocommerce/emails/customer-note.php<br>cart/woocommerce/emails/customer-processing-order.php<br>cart/woocommerce/emails/customer-reset-password.php<br>cart/woocommerce/emails/email-addresses.php<br>cart/woocommerce/emails/email-footer.php<br>cart/woocommerce/emails/email-header.php<br>cart/woocommerce/emails/email-order-items.php<br>cart/woocommerce/emails/plain/admin-new-order.php<br>cart/woocommerce/emails/plain/customer-completed-order.php<br>cart/woocommerce/emails/plain/customer-invoice.php<br>cart/woocommerce/emails/plain/customer-new-account.php<br>cart/woocommerce/emails/plain/customer-note.php<br>cart/woocommerce/emails/plain/customer-processing-order.php<br>cart/woocommerce/emails/plain/customer-reset-password.php<br>cart/woocommerce/emails/plain/email-addresses.php<br>cart/woocommerce/emails/plain/email-order-items.php<br>cart/woocommerce/global/breadcrumb.php<br>cart/woocommerce/global/form-login.php<br>cart/woocommerce/global/quantity-input.php<br>cart/woocommerce/global/sidebar.php<br>cart/woocommerce/global/wrapper-end.php<br>cart/woocommerce/global/wrapper-start.php<br>cart/woocommerce/loop/add-to-cart.php<br>cart/woocommerce/loop/loop-end.php<br>cart/woocommerce/loop/loop-start.php<br>cart/woocommerce/loop/no-products-found.php<br>cart/woocommerce/loop/orderby.php<br>cart/woocommerce/loop/pagination.php<br>cart/woocommerce/loop/price.php<br>cart/woocommerce/loop/rating.php<br>cart/woocommerce/loop/result-count.php<br>cart/woocommerce/loop/sale-flash.php<br>cart/woocommerce/notices/error.php<br>cart/woocommerce/notices/notice.php<br>cart/woocommerce/notices/success.php<br>cart/woocommerce/order/form-tracking.php<br>cart/woocommerce/order/order-details.php<br>cart/woocommerce/order/tracking.php<br>cart/woocommerce/single-product/add-to-cart/external.php<br>cart/woocommerce/single-product/add-to-cart/grouped.php<br>cart/woocommerce/single-product/add-to-cart/simple.php<br>cart/woocommerce/single-product/add-to-cart/variable.php<br>cart/woocommerce/single-product/meta.php<br>cart/woocommerce/single-product/price.php<br>cart/woocommerce/single-product/product-attributes.php<br>cart/woocommerce/single-product/product-image.php<br>cart/woocommerce/single-product/product-thumbnails.php<br>cart/woocommerce/single-product/rating.php<br>cart/woocommerce/single-product/related.php<br>cart/woocommerce/single-product/review.php<br>cart/woocommerce/single-product/sale-flash.php<br>cart/woocommerce/single-product/share.php<br>cart/woocommerce/single-product/short-description.php<br>cart/woocommerce/single-product/tabs/additional-information.php<br>cart/woocommerce/single-product/tabs/description.php<br>cart/woocommerce/single-product/tabs/tabs.php<br>cart/woocommerce/single-product/title.php<br>cart/woocommerce/single-product/up-sells.php<br>cart/woocommerce/single-product-reviews.php<br>cart/woocommerce/single-product.php<br>cart/woocommerce/content-product_cat.php<br>cart/woocommerce/taxonomy-product_cat.php<br>cart/woocommerce/taxonomy-product_tag.php Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-virtual-downloadable<br>product-external-affiliate<br>settings<br>async-product-editor-category-field

Daily Cron: ✔ Next scheduled: 2023-11-04 23:33:17 -06:00<br>Options: ✔<br>Notes: 182<br>Onboarding: completed Action Scheduler

Canceled: 1<br>Oldest: 2023-12-02 15:50:19 +0000<br>Newest: 2023-12-02 15:50:19 +0000

Complete: 339<br>Oldest: 2023-11-04 08:49:06 +0000<br>Newest: 2023-12-03 10:29:12 +0000

Failed: 721<br>Oldest: 2023-10-09 08:07:56 +0000<br>Newest: 2023-09-12 05:04:32 +0000

Pending: 3<br>Oldest: 2023-12-03 15:50:08 +0000<br>Newest: 2023-12-05 15:50:08 +0000 Status report information

Generated at: 2023-12-03 05:18:00 -06:00<br>`

Hi @shameemreza,

We changed the server, moved the site from Digitalocean to Kinsta. However, now all plugins and functions are compatible and working properly. Except for the Woo reports…

We tried the first 3 steps but nothing changed. I cannot try step 4, because there is PHP 8.0 on the server and there are no settings to upgrade it.

Thanks

Hi @shameemreza,

Kinsta support team’s response and error logs here.

Hi @babylon1999,

Thank you for your support!