Support » Plugin: Simple Custom Post Order » The drag and drop works, but not committing.

  • I love the fact that you’ve built the drag and drop directly into the post list; however, it’s not actually updating the post order.

    • This topic was modified 3 months, 3 weeks ago by Douglas Karr. Reason: ran into a problem
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  • Plugin Support mplusb

    (@mplusb)

    Hello @douglaskarr,

    Thank you for giving the plugin a try and taking a moment to share your feedback.
    I am really sorry to hear you had a tough time with it.

    As I’m sure you know, we offer free support for SCPO and we honestly wish you would have posted a support thread here so we could have helped you with this situation. Would you like to do that now?

    Re: not actually updating the post order

    I have just double checked this on my end on a test website and it works as it should. Maybe there is a conflict with one of your other plugins or theme? Could you please deactivate your plugins and see if this fixes it? If you do not want to do that, you can use this plugin: https://wordpress.org/plugins/health-check/
    Which has a troubleshoot mode and create a vanilla WP session without your visitors seeing this.

    If you would like to give us another chance we would be more than happy helping you debugging this and helping out.

    We spend a lot of time developing and supporting this plugin and it can be discouraging to see such a review without giving us the chance to investigate the situation.

    Don’t hesitate to reply and we will do our best to help out.

    Respectfully,
    Mihaela

Viewing 1 replies (of 1 total)
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