Support » Plugin: Stop Generating Unnecessary Thumbnails (Formerly Stop Generating Image Sizes) » The “delete user function” does not work

  • Resolved bryanewomack

    (@bryanewomack)


    If I delete a user on one site the activity report shows the “user delete event” as outgoing but the other linked sites do not show the “user delete event” as incoming activity and do not delete the user. Please fix this.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Codexpert

    (@codexpert)

    Hi @bryanewomack,
    Sorry to hear this, but do you have your incoming and outgoing events configured properly?

    Also, are the other events working as expected?

    Kind regards,

    Thread Starter bryanewomack

    (@bryanewomack)

    Yes I have 9 sites (yes 9) linked together with your plugin and the create user, login user and logout user functions appear to be working among all of the sites. One of the sites has a validation error with the other 8 sites but the create user, login user and logout user functions appear to be working even with that site that has the validation error report. I have tried to clear the validation error report but nothing I do has cleared the report even though the functions appear to be working. All of the other 8 site have green validation reports (no errors) even with the site that shows a validation error with all of the other 8 sites. I have enough familiarity with your plugin to believe that I have configured your plugin properly but I hope you can provide a way to get the user delete function to work and to clear the one site with the validation error report. Thank you.

    Thread Starter bryanewomack

    (@bryanewomack)

    I hope that Shared Logins Pro support will respond to my inquiry about these two issues this week.

    Thread Starter bryanewomack

    (@bryanewomack)

    Can you please advise on the status of repairing the “delete user” function in your plugin?

    Plugin Author Codexpert

    (@codexpert)

    Do you see an incoming delete-user event in your second site?

    Thread Starter bryanewomack

    (@bryanewomack)

    No. I have nine websites linked by your “shared logins pro” plugin. All nine sites have completely GREEN validation pages against each other. I just registered and created a new user on the one site that has the “paid membership pro” plugin setup. The new user creation activity was sent to and received by the other 8 sites properly and the new user was set up on the other 8 sites correctly. BUT then I DELETED the new user on the site where I had created the new user. The “delete user” OUTGOING activity was shown as expected on the deletion site outgoing to all of the other 8 sites but in answer to your question: There was no INCOMING “delete user” activity on any of the other 8 sites and NONE of the other 8 sites deleted the user.

    Thread Starter bryanewomack

    (@bryanewomack)

    Any thoughts on this issue? Is anyone else experiencing a failure of the “delete user” function like I am?

    Plugin Author Nazmul Ahsan

    (@mukto90)

    Hi @bryanewomack,
    The issue you’re having is kinda new to us, but we took it seriously and our dev team is already informed about it.
    Thanks

    Thread Starter bryanewomack

    (@bryanewomack)

    Thank you for your response. This “shared logins pro” plugin is amazing. I have had to rebuild some of my websites to get green validation reports for the links to other of my websites. But when everything is in the green, your plugin is definitely perfect for the multi website online community I am building. I hope you can fix the “delete user” function issue.

Viewing 9 replies - 1 through 9 (of 9 total)
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