The data not being posted to GSheets and nothing in debug log

  • Resolved saleembeg

    (@saleembeg)


    2 years, 1 month ago

    Hi,

    I am reposting this here because I didn’t receive any response on the other thread.

    `Hi,

    I am having the same issue. Suddenly the plugin has stopped working and more annoyingly there is nothing in wp-content/plugins/cf7-google-sheets-connector/logs/log.txt even though I have changed its permission to 0777.

    I removed the 3rd party app permission for the connector, and then de-authenticated and authenticated it again and gave it all the permissions I was shown and still no joy.

    If we can get the debug log file working at the very least, I may have a clue as to why it’s not working?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author westerndeal

    (@westerndeal)

    2 years, 1 month ago

    Hello @saleembeg

    Sorry for the trouble you are facing,
    1. Can you enable the debug log from wp-config.php while adding the debug statements
    Refer: https://www.gsheetconnector.com/how-to-enable-debugging-in-wordpress

    // Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
 
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
 
// Disable display of errors and warnings
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );
 
// Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
define( 'SCRIPT_DEBUG', true );

    Then check the debug.log under the wp-contents directory for the errors

    2. Send me the error log or take a look at debug.log and make sure are you using any other Google API-related plugin? like backupwp? please confirm.

    Thanks
    Abdullah

    mayky

    (@mayky)

    2 years, 1 month ago

    I have the same problem :/

    Plugin Author westerndeal

    (@westerndeal)

    2 years ago

    @mayky
    Sorry for the trouble

    1. Can you enable the debug log from wp-config.php and then try then authenticate again and
    Then look at the wp-content/debug.log for errors

    2. Please confirm you have given the required permissions, you can confirm from here
    https://myaccount.google.com/permissions
    Look at the 3rd Party Apps, You will see GSheetConnector Logo, and to make sure, remove it once manually and then re-authenticate with google from the plugin settings.

    3. Make sure you entered the exact sheetname, sheetid, tabname and tabid of the sheet, and also set the headers manually in the selected sheet.

    4. Look at the wp-content/debug.log for the exact errors and let me know,
    Are you using any other Google Integration Plugin on the site? which might be causing the issue,
    Earlier one of the users had the issue due to Google API GuzzleHTTP version mismatch for ‘backupwp’ and ‘updaraft plugin’, can you confirm you are using that for google backup?
    you will get to know from wp-content/debug.log

    Feel free to get in touch from here

    Thanks
    Abdullah`

Viewing 3 replies - 1 through 3 (of 3 total)
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