Title: The Create Ticket button does not work
Last modified: December 4, 2017

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# The Create Ticket button does not work

 *  Resolved [portalmc](https://wordpress.org/support/users/portalmc/)
 * (@portalmc)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/the-create-ticket-button-does-not-work/)
 * Hello, great work.
 * The Create Ticket button does not work, the image below shows that the interface
   works very well except the Create ticket button
 * [Imagen](https://lh3.googleusercontent.com/-VtRkfNoqScA/WiTjY08FtXI/AAAAAAAAAEs/F5TeZJ5i2wsfFPGLT6E7KLWrEPpeCP2GgCHMYCw/s0/2017-12-03_23-55-44.gif)
 * Regards
    -  This topic was modified 8 years, 5 months ago by [portalmc](https://wordpress.org/support/users/portalmc/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [smartcat](https://wordpress.org/support/users/smartcat/)
 * (@smartcat)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/the-create-ticket-button-does-not-work/#post-9748968)
 * Hi there,
 * If you use the “inspect element” tool, can you please check if there are any 
   errors showing up in the console ?
 * What is the URL of your help desk ?
 * thank you
 *  Thread Starter [portalmc](https://wordpress.org/support/users/portalmc/)
 * (@portalmc)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/the-create-ticket-button-does-not-work/#post-9749418)
 * Thank you very much
 * The following error occurs in the console ….. Any ideas so I can attack it?
 * jquery.js?ver=1.4.2:4 POST [https://kantek.portalmc.mx/wp-admin/admin-ajax.php?action=support_create_ticket&author=1&subject=prueba+e&description=a+ver+si+pawa+prueba+3&attachments=%5B8244%5D&create_ticket=](https://kantek.portalmc.mx/wp-admin/admin-ajax.php?action=support_create_ticket&author=1&subject=prueba+e&description=a+ver+si+pawa+prueba+3&attachments=%5B8244%5D&create_ticket=)
   400 ()
 * tks
 *  Plugin Author [smartcat](https://wordpress.org/support/users/smartcat/)
 * (@smartcat)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/the-create-ticket-button-does-not-work/#post-9753468)
 * Hi there,
 * I tried going to [https://kantek.portalmc.mx](https://kantek.portalmc.mx) to 
   see if I can debug but it says the site cannot be reached.
 * Is this website still up ?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘The Create Ticket button does not work’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [smartcat](https://wordpress.org/support/users/smartcat/)
 * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/the-create-ticket-button-does-not-work/#post-9753468)
 * Status: resolved