Support » Plugin: Evergreen Countdown Timer » the counter is not displayed

  • Hello, the counter is not displayed when accessing the page from the email

    But, if I access from the browser, it does appear.

    Why?

Viewing 1 replies (of 1 total)
  • Plugin Author IntellyWP

    (@intellywp)

    Hi @sandradrz,
    thanks for choosing IntellyWP products.

    Could you please send us more information about how could we reproduce this issue?
    We need the web page URL with the countdown where we can check the source code to see what is going on and, eventually, some screenshots of your plugin settings or about how you have defined the script.

    Please send these information to support@intellywp.com
    to open a ticket in our tech team helpdesk.

    I hope you can understand that, without information, it is very difficult for us to figure out how to reproduce your issue and, eventually, help you to fix it.

    Thank you.

    Alex

Viewing 1 replies (of 1 total)
  • The topic ‘the counter is not displayed’ is closed to new replies.