Viewing 5 replies - 1 through 5 (of 5 total)
  • Having the same error. Can not access the plugin at all, despite resetting the password. I’m going to delete the plugin and reinstall, but it would be terrific to hear back.

    Thread Starter SBfoto

    (@256studio)

    I can’t do this since it is a client website and the data that attached to it.. grrr
    No response from the developer.

    Well this is crazy…

    ftp’d the entire folder /plugins/constant-contect-api down to my local drive for safekeeping.

    Deleted the plugin from the WP dashboard. Which doesn’t actually do anything. Doesn’t delete it; doesn’t remove the folder from the server. So I manually deleted the folder off the server.

    Then went back and re-installed the plugin…. Same error message about account locker!

    The issue is in the mySQL database tables. There’s nothing I can do to ‘fix’ this or even start fresh.

    Zack Katz, where are you?

    Thread Starter SBfoto

    (@256studio)

    I’m looking at using another newsletter plugin now for the client they won’t be happy but at least it will work. And for the scheduled appointment also.

    Plugin Author Zack Katz

    (@katzwebdesign)

    This worked for @256studio:

    Please try this: change your username to not include a space ( see here: http://support2.constantcontact.com/articles/FAQ/1604 ) and try again. Please let me know if that works.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘The Constant Contact account has been locked’ is closed to new replies.